Responsible Gambling Policy
AbuKing Casino is committed to promoting safer gambling and supporting player wellbeing for users in Australia. Gambling should be treated as entertainment, not a way to generate income or recover losses. This policy explains our approach, the tools you can use, and how to seek help if gambling stops feeling manageable.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will ask for your consent before activating non-essential cookies.
Age Restriction And Eligibility
Our services are intended for adults only. You must be 18+ to create an account or use gambling features. If we suspect an account is used by someone under 18, we may restrict access while we review the situation and take protective steps.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Principles Of Safer Gambling
We encourage behaviours that help you stay in control, including:
- Setting a budget you can afford to lose before you play
- Treating gambling time as planned leisure, not a daily routine
- Taking regular breaks and avoiding long sessions when tired or stressed
- Avoiding gambling while under the influence of alcohol or substances
- Not chasing losses or increasing stakes impulsively
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Player Tools And Account Controls
The platform may offer tools that help you manage play. Availability can depend on your account settings and how services are configured for Australia.
Deposit Limits
You can set a cap on how much you deposit over a period (daily, weekly, or monthly). This can help you align spending with your planned entertainment budget.
Loss Limits
A loss limit can restrict play once your net losses reach a threshold you define. This tool is intended to reduce the risk of chasing losses during a difficult session.
Session And Time Limits
Time controls can remind you to take breaks or can end a session after a set duration. Time awareness is one of the most effective ways to prevent unplanned extended play.
Time-Outs
A time-out is a short, cooling-off break. During a time-out you may be unable to deposit or play, helping you reset decisions before returning.
Self-Exclusion
Self-exclusion is a longer restriction that blocks access for a chosen period. It is designed for players who feel they need stronger boundaries. During self-exclusion, access to gambling features is typically restricted, and you should avoid attempting to bypass the restriction by creating new accounts.
Account Closure
If you want to stop using the service permanently, you can request account closure. Closure may involve completing certain checks related to security, disputes, or outstanding transactions.
Strictly Necessary Cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and Analytics Cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality Cookies
They allow us to remember choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and Targeting Cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not conduct interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed through consent and you will be able to reject it without losing access to essential functions.
Warning Signs You May Be Losing Control
Consider pausing and seeking support if you notice signs such as:
- Spending more time or money than you planned
- Feeling anxious, guilty, or irritable after gambling
- Borrowing money or selling items to fund play
- Hiding gambling activity from friends or family
- Repeated attempts to win back losses
- Gambling interfering with work, relationships, or sleep
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Note that revoking consent does not affect the legality of prior use based on your authorization.
Guidance For Staying In Control
Practical steps that often help include:
- Keep gambling funds separate from essentials like rent, food, and bills
- Use limits before you start a session, not after you have lost money
- Set reminders to step away and do something unrelated to gambling
- Track your spending and time honestly, even when it feels uncomfortable
- Ask someone you trust to support your plan if you are struggling
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete cookies and stored data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (for example, maintaining the session).
Getting Help And Professional Support
If gambling is affecting your wellbeing, consider speaking with a qualified counsellor or healthcare professional. You can also look for local support services in Australia that specialise in gambling-related harm. If you are in immediate danger or feel at risk of harming yourself, contact local emergency services right away.
Some functions may rely on external providers (e.g., measurement services, security or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we seek to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Protecting Minors And Shared Devices
If you share a device or internet connection:
- Keep login details private and do not save passwords on shared devices
- Use device-level parental controls where available
- Log out after each session and avoid leaving the service open unattended
- Ensure payment instruments are not accessible to minors
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Our Operational Approach
We aim to support safer gambling through clear information, user-facing controls, and risk-aware operations. We may review account activity patterns to identify potential risk indicators and to apply appropriate safeguards, but such monitoring cannot detect every situation and should not replace personal support or professional guidance.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.
Contact For Safer Gambling Requests
If you want help applying limits, requesting a time-out, or arranging self-exclusion, contact support:
Email: [email protected]
Phone: +61 2 8015 4473
Address: Level 10, 20 Martin Place, Sydney NSW 2000, Australia
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, 9th Floor, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico